Posted by: Gavin Lehmann | April 27, 2009

Health insurance sir? Oh, you’ve got MS, I see. Just one questions, what’s MS?

Oh dear, oh dear. Someone tried to sell me health insurance as I was out shopping at the weekend (I say shopping but it was more browsing as monetary funds are currently severly depleted). Now if you havn’t already gathered not only do I live in the UK where we recieve free health car from the wonderful NHS, but I also suffer from Multiple Sclerosis, or MS for short.  One of the commonest neurological diseases in the world (approx one in every 1000 in the UK and US are currently diagnosed with it). I’ll give you the full run down on my MS later. The point is if you’re selling something, should you not be well educated on what you’re selling? Apparently not if you’re selling health insurance.

“Excuse me sir, do you use the NHS or are you covered privately?”

“Me? Oh I use the NHS”

“That’s perfect, could I just tell you about o-”

“Can I just stop you right there”

*Puzzled look on his face, this has clearly not been covered in his training*

“Would I be covered for a pre existing condition?”

“What condition do you suffer from?”

“MS”

“What’s MS?”

It was at this point I had to bite my tongue to avoid saying something to embarrass the poor chap any further than he already had himself. Now if you’re going to be selling insurance surely you should at least have a basic understanding of the commonest medical conditions, especially the ones that would automatically render any claim you could make on the insurance you were selling null and void?

G

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